Billing & Payment FAQs

When does MMG Insurance mail me my bill?

We mail insurance bills at least 21 days prior to their due date.

I want to change my payment plan on renewal. How soon should I notify my agent or MMG Insurance?

Because we typically renew your policy 45 days in advance of the policy expiration please notify MMG Insurance Company or your agent 60 days prior to your renewal to ensure the change in payment plan is made.

What happens if I mail my payment after the due date?

If your payment is received after the due date but prior to the final cancellation date we will accept the payment. Your account will be billed a $15 reinstatement fee to cover the cost involved with reinstating your policy(ies).

What should I do if the final cancellation date has arrived and I have not paid my payment?

The best advice is to mail your payment prior to the cancellation date. If your payment is received after the final cancellation date, your payment will not be accepted and will be returned to you without reinstating coverage. We recommend you contact your local Independent Insurance Agent as soon as possible if your payment was not mailed prior to the final cancellation date.

Where should I mail my payment?

Each bill is provided with a self-addressed envelope to enclose payment. Each MMG bill also provides our mailing address in the upper right corner. Mail payments to:

MMG Insurance Company:
P.O. BOX 729
Presque Isle, ME 04769-0729

What happens if I only make a partial payment?

If you fail to pay the minimum amount due you will receive a cancellation notice. Your due date will not be extended by the application of a partial payment. Once we have received and accepted the full amount due, you will be sent a reinstatement notice. If you are experiencing financial hardship contact your local Independent Insurance Agent for possible solutions.

What are the various options for paying my bill?

MMG Insurance Company’s flexible billing plan allows you to choose the payment options that work best for you. They include a variety of Direct Billed Options, Electronic Funds Transfer (EFT), and Mortgagee Billed (Escrow). Billing & Payment Options for a more detailed explanation of MMG’s billing options.

If I make a change to my policy(ies) in the middle of a billing cycle, should I pay the bill that I receive that month?

Yes. Even if you have recently made a change to your policy, you need to pay at least the minimum amount due on the most recent bill you have received. Any adjustments to your account, either additional bill charges or credits, will be reflected in subsequent bills.

How do I switch to paperless statements?

You can click on Manage My Account and log in to MyMMG to go paper-free. Once you are logged in, click on “My Service” and you will be able to select electronic or paper statements for each of your policies. Selecting “paper-free” will turn off paper statements and make your policy documents accessible electronically through MyMMG.