Putting the Priority on Planning and Training

Customer safety and fire safety. These two things are among my biggest concerns when surveying and inspecting commercial properties. Although we often hear the phrase “safety first”, I believe proper planning and training should come first – because they lead to safe practices.

Some of the most common areas of concern related to customer safety and fire safety in commercial properties are:

  • Emergency plans
  • Exit strategies
  • Regular maintenance of fire control systems
  • Lack of staff training and understanding of safety systems and emergency plans

As a business owner, it’s important to understand how you can best prepare your staff for potential hazards and protect them, as well as your customers and your property, from an unexpected emergency. Here are a few tips:

  • Be sure employees are trained on the location and appropriate use of all fire suppression and prevention systems. This training should be a priority upon hiring.
  • Have appropriate evacuation plans in place in the event of an emergency and be sure all employees understand the process.
  • Ensure your employees are aware of expectations in the event of a fire, power outage, or other emergency. (Avoid remaining open during power outages if possible.)
  • Make sure all walkways, hallways and exits are clear and free of obstructions at all times.
  • Maintain well-marked and lighted exits to avoid confusion in the event of an emergency.
  • Test emergency lights regularly and have fire suppression equipment tested annually.

Putting these tips into action and taking the time to train your employees today could save you from stress tomorrow. Protect your team, your customers, and your piece of the world by putting planning and training first – and safety will follow.