We’re Still Here Protecting Your Piece of the World
MMG Insurance is committed to doing our part to ensure the health and safety of our employees, policyholders, and agent partners. We remain fully operational with the majority of our team working remotely, ready to assist in any way we can. We understand the uncertainty COVID-19 has presented for families and businesses alike, and that’s why we’ve created this resource center providing you with updates as the situation develops and MMG responds. We hope that this information provides you with peace of mind, but rest assured, our team stands ready to answer all of your questions that may arise. Remember you are not alone, we’re all in this together, and MMG remains committed to Protecting Your Piece of the World, today, and into the future.
On our policyholder portal (MyMMG) you can view billing information, make a payment, or sign up for our paper free option. Additionally, you may access policy documents or view a claim status. Lastly, you may call us regarding any of your needs pertaining to your policy, bill, or claim at 888-664-2455.
Your independent insurance agent is also a great resource and can provide you with information about your policy and the insurance protection you have in place.
MMG Self- Service Options
MMG recognizes the necessity for contact free, self-service options to help keep you safe during the COVID-19 pandemic. As another way we’re working to Protect Your Piece of the World, we’ve put together this list of convenient contact free services available to you.
File a claim
Pay a bill
Speak with our team
Answers to Your Questions
We know the unprecedented circumstances presented by the COVID-19 pandemic are impacting your world, and we’re here to help. Our Team compiled answers to some of the frequently asked questions we’re receiving from you.
Many businesses are closed at this time. Is MMG still open for business?
Yes, we’re still here protecting your piece of the world. MMG is committed to the health and safety of our employees and we have moved 90+% of our team to working from home. We are fully operational and ready to take your calls.
With many drivers staying home during the COVID-19 pandemic, will MMG be issuing personal auto premium relief?
Driving has significantly decreased due to stay at home initiatives around the country. In recognition of this, MMG is returning 15% of premiums for the months of April and May to our personal auto policyholders. This action is far reaching as it will impact more than 57,000 policyholders across our five-state footprint. Pending expected regulatory approval, we will start sending checks to policyholders as early as the week of April 20th. Customers do not need to take any action to receive this premium relief refund.
I’ve experienced financial hardship due to COVID-19. Are there options available for billing relief?
MMG understands the financial burden placed on many families and businesses due to the COVID-19 pandemic. Should you have billing concerns during this time, we are here to assist you. Our team is diligently working with customers on a case by case basis to review each individual situation. Please call your agent and our team will work with your agent to identify the best path forward for your circumstance.
- U.S. Department of Treasury: The CARES Act
- U.S. Small Business Administration: Coronavirus Relief Options
- Centers for Disease Control and Prevention: Coronavirus Resources for Businesses and Employers
- U.S. Chamber of Commerce: Combating the Coronavirus
Work From Home Resources
- FBI: Vigilance During COVID-19 Pandemic
- Center for Workplace Mental Health: Your Mental Health and Well-Being Working Remotely During COVID-19
- Mayo Clinic: Office Ergonomics
- Forbes: 9 Tips to be Productive When Working at Home During COVID-19
Access the Latest Information
The COVID-19 pandemic is raising many questions around never-before-seen circumstances. To help ensure you have access to the latest information from trusted resources to protect your family and home, we wanted to share with you the resources we are finding most helpful. With updates and details about the pandemic emerging by the minute, in addition to directives from the federal government, and local and state officials where we have customers, we are relying on the following sources to help manage our business operations.