Even though we and MMG are miles apart geographically, I feel that our respective areas share important core values: a strong work ethic, a sense of community, and a friendly attitude towards others. And these values are present throughout their organization, from top to bottom.
MMG is flexible, nimble and hard-working on behalf of policyholders. As part of the younger generation, I also appreciate their adoption of social media to build staff and community connections.
We are a community-oriented company with a long-term plan to be here to sell insurance far into the future. Our perseverance is matched by MMG’s forward-thinking business strategy and client commitment. Their ability to be nimble and flexible, regardless of the need, is something many other insurance companies strive to match.
We tend to be a very community-based agency, and MMG shares a strong commitment to civic excellence. You hear that from other companies, but MMG does it. This is a ‘people’ business, and they have great people.
I use three words to describe MMG’s approach: fair, efficient and swift. Their underwriters take a personalized approach to our clients and deal with them in a very professional manner. They are especially good in our clients’ time of greatest need, when they have a claim to file.
I have colleagues in other states that get appointments from MMG and say ‘Wow, what a great company’. I’ve gotten to know senior management, which I don’t even get to see from carriers we’ve represented for fifty years.’ This is something you don’t often see from large national carriers and sometimes even the large regionals.
There’s lots of good synergy. Like us, they are Maine-based, and there is an increased level of trust and respect of sustainability. We’re confident the relationship will continue for years to come.